Welcome to our online store! Please review our shipping policy below to ensure a smooth and timely delivery of your order.

1. Order Processing Time
All orders are processed within 1-3 business days. Please note that processing time does not include weekends or holidays. Orders placed after 12 PM (noon) EST will be processed the next business day.

2. Shipping Methods
We offer USPS shipping options to meet your needs, including standard shipping and shipping fees calculated based on the amount and destination of your order. At checkout, you can see the shipping method and view the corresponding fees.

3. Delivery Time
The delivery time varies depending on the selected shipping method and your location. Standard delivery usually takes 5-10 working days. Please note that due to unforeseeable circumstances such as customs inspections or weather delays, delivery times may be delayed and will also be indicated on the USPS official website.

4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order’s progress online.

5. Customs and Import Fees
Please be aware that customs and import fees may apply to international orders. These fees are not included in your shipping cost and are the responsibility of the recipient. We recommend checking your country’s customs policies before placing an order. Thank you for shopping with us! If you have any questions about our shipping policy, please feel free to contact our customer service team for assistance.
Email: hrdiapers@herunsanitary.com
Tel: +1(458)836-9237
11600 Los Nietos Road, San Francisco, CA 90670, US